Terms & Conditions

 

Privacy Statement

Section 1 – What do we do with your information?

When you purchase something from our store, as a part of the buying and selling process, we collect information you give us such as your name, address, and email addresses to fulfill orders.

With your permission, we may send you emails about our store, new products, and other updates.

Section 2 – Consent

How do you get my consent?

When you provide us with your personal information to complete a transaction, arrange for delivery or return a purchase, create an account, we imply that you consent to our collecting it and using it for specific reasons outlined by our privacy policy,

How do I withdraw my consent?

If you change your mind, you may withdraw your contact for us to contact you for the collection and use of your personal data by contacting us at erosmainbranch@gmail.com.

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – Security

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Section 5 – Age of consent

By using our site, you represent that you are at least the age of majority in your state or province of residence.

Section 6 – Changes to the privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changed and clarifications will take effect immediately upon their positing on the website. We are under no obligation to notify you about changes in our policy and reserve the right to do so any time.

If you would like to contact us regarding personal data access, amendments, deletion, or further information, please contact us at erosmainbranch@gmail.com.

Terms of use

Overview

This website is operated by Eros.lk. Throughout the site, the terms “we”, “us”, and “our” refer to Eros.lk. Eros.lk offers this website, including all information, tools and services available in the site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site – including users who are browsers, vendors, customers, merchants, or contributors of content.

Please read our Terms of Service before accessing or using our website, as accessing any part of the site implies you agree to be bound by these Terms of Service. If you do not agree to the Terms of Service, you may not access the website or use any services.

Any new features added to the current store shall also be subject to the Terms of Service. You are free to review the current Terms of Service at any time on this page. We reserve the right to update, change, or replace any parts of the Terms of Service on this website without prior notice and by changing our Terms of Service notice on our website. It is your responsibility to review this page periodically to be notified on changes. Your continued use of or the access of our website following the posting of any changes done to the Terms of Service constitutes acceptance of those changes.

Section 1 – Online store items

By using our site, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service.

You may not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 – General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Section 3 – Accuracy, completeness, and timeliness of information

We are not responsible if information available on the website is not accurate, complete, or up-to-date. The material on this site is provided only for general information and should not be used as the sole basis for decision-making without consulting more accurate, complete, and up-to-date information. Any reliance on the material of this site is at your own risk.

We reserve the right to modify the contents in this site at any time without prior notification. You agree that it is your responsibility to monitor changes on our site periodically.

Section 4 – Modifications to the service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service without any notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products or service

Our products are available exclusively online through our website. These products or services may have limited quantities and are subject to return or replacement only according to our Return and Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products as they appear in real life. We cannot guarantee that your computer or mobile phone display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case scenario. We have the right to limit the quantities of any product or service that we offer. All descriptions of products or product pricing are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained through this site will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Accuracy of billing and account information

At any time, we reserve the right to refuse any order your place with us. We may limit, cancel quantities purchased per person, per household, or per order in our sole discretion. These restrictions also may include orders places by the same customer account, billing address, or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you through email or any other contact information provided by you. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by resellers or distributors.

You agree to provide current, accurate, and complete information for all purchases made at our store. You agree to promptly update your account and so that we can complete your order and contact you as needed.

For more information, please read our Returns and Replacement Policy.

Section 7 – User comments, feedback, and other submissions

If, with or without our request, you send specific submissions, creative ideas, suggestions, proposals, plans, or other material – whether online, email, or otherwise – you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium and comments that you forward to us. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or to respond to any comments.

We may monitor, edit, or remove any content that we deem in our discretion as unlawful, offensive, libelous, defamatory, threatening, pornographic, obscene, or otherwise violate any party’s intellectual property or the Terms of Service.

You agree that your comments do not contain libelous, harmful, or unlawful material, or contain any virus or malware that could in any way affect the operation of the Service and our website. You may also not use false email addresses, pretend to be someone other than yourself, or mislead us as to the origin of any comments. You are solely responsible for the accuracy of the comments you make. We take no responsibility or liability for any comments posted by you or any third-party.

Section 8 – Personal information

Your submission of personal information through the website or other means of contact such as email or phone call is governed by our Privacy Policy.

Section 9 – Errors, inaccuracies, and omissions

Occasionally, there may be information on our site or our Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct and errors, inaccuracies, or omissions, and to change, update information, or cancel orders if any information in the Service or website is inaccurate at any time without prior notice.

We are not obligated to update or clarify information in the Service or any related website, including pricing information.

Section 10 – Prohibited uses

You are prohibited from using the site and its content; (a) for any unlawful purpose or to solicit other persons to perform or participate in any unlawful acts to violate; (b) any international, federal, provincial, or state regulations, rules, laws, or local ordinances (c) to infringe upon or violate our intellectual property rights or of others to harass, abuse, insult, harm, defame, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, disability; (d) to submit false or misleading information; (e) to upload or transmit viruses or any other malicious code that will affect the functionality or operation of the Service and our website; (f) to collect or track the personal information of others; (g) to spam, phish, pharm, pretext, spider, crawl, or scrape; (h) for any obscene or immoral purpose; or (i) interfere with the security features of the Service and website. We reserve the right to terminate your use of the Service and its related website for violating any of the terms and conditions outlined here.

Section 11 – Disclaimer of warranties; limitation of liability

We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that the use of our service is solely at your risk. The service and all the products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use.

In no case shall Eros.lk, our directors, officers, employees, agents, or suppliers be liable for any injury, loss, claim, or damages of any kind as a result of the use of our service or content posted.

Section 12 – Severability

In the case that any provisions of these Terms and Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion of the Terms and Service will be severed.

Section 13 – Termination

These Terms and Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.

Section 14 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terns of Service and any related policies or operating rules posted by us on this site on in respect to the Terms of Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications, proposals – whether oral or written – between you and us (including any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be constructed against the drafting party.

Section 15 – Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Democratic People’s Republic of Sri Lanka.

Section 16 – Changes to terms of service

We reserve the right to modify Terms and Service at any time, so please review it frequently. Changed and clarifications will take effect immediately upon their positing on the website. We are under no obligation to notify you about changes in our policy and reserve the right to do so any time.

Section 17 – Contact information

If you would like to contact us regarding Terms of Service or further information, please contact us at erosmainbranch@gmail.com.

 

Privacy Policy

Our privacy policy dictate how we collect and protect any personal information you provide to us, how you can control what personal information we collect from you, and what we do with it. This also sets out the basis for how we intend to use your information, who we will share it with, and what rights you have about your use of information.

This notice applies to however you provide your personal information to us – whether you go online to our website Eros.lk or contact us via social media or email.

What types of data do we collect?

We may collect the following information about you during your interaction with our website:

• your name, age/date of birth, predicted gender, and any other relevant demographic information
• your contact details, billing and delivery addresses, telephone numbers, and email address
• purchases, items in shopping cart, and orders made by you at Eros.lk
• your correspondence and communications with us

Age of consent

By using this site, you represent yourself as at least 18 years of age. We do not knowingly collect the data of anyone under the age of consent on our website.

How do we use your data?

In general, we use your personal data:

• to verify your identity
• to fulfill orders you have placed, contact you about payments, and fulfillment
• with your agreement, to contact you about promotional offers, products, or services which we think may interest you
• to enable us to manage customer service interactions with you
• to disclose your information as is our legal right and duty to assist in relation to investigations, legal disputes, etc.

Please be informed that we do not share your personal data with any third-parties.

What are your rights?

You have the following rights:

• your right to be informed about how your personal data is processed by us
• the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
• the right to opt-out of any marketing communications we may send you
• the right to request that we erase your personal data in certain circumstances